The Grip Bodega Privacy Policy

This privacy policy notice is served by The Grip Bodega, 394 Muswell Hill Broadway, London, N10 1DJ under the website; https://thegripbodega.com. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information through the business and while you browse or use this website. If you do not agree to the following policy you may wish to cease viewing / using this website, and or refrain from submitting your personal data to us.

The type of personal information we collect

We currently collect and process the following information:

Names
Telephone Numbers
Email addresses
Mailing addresses
Contact preferences
Contact or authentication data
Billing address
Payment data in the form of debit/credit card numbers.

We do not process sensitive information.

Payment Data. We may collect data necessary to process your payment if you make purchases, such as your instrument number, and the security code associated with your payment instrument. All payment data is stored by Woo Commerce. You may find their privacy notice link(s) here:

https://automattic.com/privacy/.

All personal information you provide us must be true, complete and accurate and you must notify us of any changes to such personal information.

How do we process your information?

We process your information to provide, improve and administer our services, communicate with you, for security and fraud prevention and to comply with the law.

We process your personal information for a variety of reasons, depending on how you interact with our services, including:

To deliver and facilitate delivery of services to our users. We may process your information to provide you with the requested service.
To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
To send administrative information to you. We may process your information to send you details about our products, services, changes to our terms and policies and other similar information.
To fulfil and manage orders. We may process your information to fulfil and manage your orders, payments, returns and exchanges made through the services.
To send you marketing and promotional communication. We may process your personal information you send us for our marketing purposes, if this is in accordance with your marketing preferences.
To protect our services. We may process your information as part of our efforts to keep our services safe and secure, including monitoring fraud protection.
To save or protect an individual’s vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

What legal bases do we rely on to process your information?

We only process your information when we believe it is necessary and we have a valid legal reason (legal basis) to so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfil our contractual obligations, to protect your rights or to fulfil our legitimate business interest.

GDPR and visitors from the EU or UK

The general data protection regulations (GDPR and UK GDPR require us to explain the valid legal bases we reply on in order to process your personal information. As such, we may rely on the following legal basis to process your information:

Consent. We may process your information if you have given us permission (consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.

Performance of a contract. We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing our services or at your request prior to entering into a contract with you.

Legitimate Interests: We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:

Diagnose problems and / or prevent fraudulent activities
Send user information about special offers and discounts on our products and services
Understand how our users use our services so we can improve user experience.

Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.

Vital Interests. We may process your information where we believe it is necessary to protect your vital interest or the vital interest of a third party, such as situations involving potential threats to the safety of a person.

When and with whom we share your personal information?

We may share information in specific situations described in the section below and /or with the following people and in the following situations:

Business Transfer. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of the business to another company.

How long do we keep your information?

We keep your information for as long as it is necessary for the purpose set out in this privacy notice unless a longer retention period is required or permitted by law (such as tax, accounting, or any other legal requirement).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if not possible (for example if your data is stored on a backup archive), then we will store your personal information and isolate it from any further processing until deletion is possible.

How do we keep your information safe?

We aim to protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our services is at your own risk. You should only access the services within a secure environment.

Do we collect information from minors?

We do not knowingly collect data from or market to children under 18 years old.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any date we may have collected from children under the age of 18, please contact us at privacy@thegrip bodega.com.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Do we make updates to this notice?

Yes, we will update this notice to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicted by an updated ‘Revised’ date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Privacy@Thegripbodega.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House, Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk

Our contact details

Name: The Grip Bodega

Address: 394 Muswell Hill Broadway, London N10 1DJ. United Kingdom

Phone Number: +44 (0)7762 488872

E-mail: Privacy@TheGripBodega.com

Last updated 11^th April 2023